When can I send you my order, and when is the best time to do that?

You can send your order just after you get this offer. That's the best time when the list is still quite full and you have a broad choice of plants. The later in the season, the fewer plants are available. 

When will my order be confirmed?

Every order we receive is confirmed within 48 hours. If during this time you do not receive an email from us, check your “spam” and “offers” or call us. 

When can I pick up my order?

The first deliveries of the new plants will be possible after the 1st of September. In the order form (or in your email), please mark if you want to pick it up in autumn 2019 or in spring 2020. It will allow us better and more efficient planning. 
We adjust the dates of orders to meet your needs, so report the date of the planned collection in advance – from February to the end of April, 3 weeks earlier, except this period – a minimum of one week. This will facilitate the timely, efficient and correct preparation of plants and their careful packaging.

I'm a new customer, when do I have to pay?

We accept cash payments or bank transfers to our bank account based on a pro forma invoice before picking up your order. Pre-payment includes 100% of the order value. After making the payment, please send us confirmation of the transfer because it accelerates the preparation of the plants for pickup.