FAQ:
How should I make my order?
Complete the "order" column in the attached Excel file and send it to info@hoogenraadplant.nl. Do not change the content of the file, just enter the number of plants ordered. In the email, provide the company name, contact details and the expected date of receipt of the order - this will help us plan work in the nursery.
When will my order be confirmed?
Every order we receive is confirmed within 48 hours. If during this time you do not receive an email from us, check your “spam” and “offers” or call us.
When can I pick up my order?
We adjust the dates of orders to meet your needs, so report the date of the planned collection 2 weeks in advance (February-April - 3 weeks in advance). This will facilitate the timely, efficient and correct preparation of plants and their careful packaging.
I'm a new customer, when do I have to pay?
We accept cash payments or bank transfers to our bank account based on a pro forma invoice before picking up your order. Pre-payment includes 100% of the order value. After making the payment, please send us confirmation of the transfer because it accelerates the preparation of the plants for pickup.
|
